Gregory Hays Translation
From The Book
Forcing ourselves to concentrate on the decisions needed to fix today's problem is like scurrying after our car has already run out of gas.
A manager generally has two ways to raise the level of individual performance of his subordinates: by increasing motivation, the desire of each person to do his job well, and by increasing individual capability, which is where training comes in.
Training is, quite simply, one of the highest-leverage activities a manager can perform.